On January 1, 2026, the Centers for Medicare and Medicaid Services (CMS) introduced the Wasteful and Inappropriate Service Reduction Model (WISeR). The goal of this model, according to CMS, is to use artificial intelligence (AI) to encourage safe and effective navigation for Medicare participants on certain services, which will assist timely and appropriate payment. Additionally, the model hopes to reduce waste, fraud and abuse.
There are two ways in which providers can seek coverage determinations through WISeR: by obtaining prior authorization by an authorized WISeR participant or by pre-payment medical review by an authorized WISeR participant. The model establishes new prior authorization requirements for services that have “little to no clinical benefit for certain patients.” These services include skin and tissue substitutes, some nerve stimulator implants, and some services for knee osteoarthritis. This is important, because traditional Medicare historically has not required prior authorization. However, CMS urges that WISeR does not change Medicare coverage or payment policy. Six states have been selected to test the WISeR model: New Jersey, Ohio, Oklahoma, Texas, Arizona, and Washington. The prior authorization will be determined by artificial intelligence, which is a huge concern for many people. Further, appeals are only available if a service is performed and the provider then submits a claim after not receiving prior authorization. It is unclear at this stage how long these appeals may take, however standard appeals can take months to reach a favorable decision.
Many people within the health care industry have concerns and comments regarding the new WISeR model. For example, the American Hospital Association urged CMS to delay implementation of WISeR because of concerns with payment structure and the use of AI in Medicare. The Community Oncology Alliance expressed concerns about WISeR, stating that there are inadequate safeguards in place for the untested model, which experiments directly on Medicare beneficiaries. Further, the Center for Medicare Advocacy stated that instead of accomplishing the goals WISeR hopes to, WISeR will likely delay and even deny necessary care for some Medicare beneficiaries. The Medicare Policy Initiative fears that WISeR will cause burdens for providers, and even cause some providers to exit traditional Medicare. At this point, it is hard to tell how the WISeR model is actually performing, but these concerns seem to be standard across the health care community.
Further, multiple members of Congress have spoken up about the WISeR model. For example, a bill was introduced into the House of Representatives in November 2025 to prohibit the implementation of the WISeR model. Further, an amendment to the Health and Human Services, Education, and Related Agencies Appropriations Act was approved in the House in September 2025, but was not included in the final Act that was signed into law February 2026. Further, members of the Senate Committee on Finance wrote a letter to CMS in September 2025 urging them to provide further safeguards and transparencies surrounding WISeR. These safeguards include ensuring that the AI program is fully compliant with HIPAA, and that the AI will be unbiased. However, despite all of these concerns, WISeR was launched January 1, 2026.
It will be important for CMS and the health care industry to closely monitor the new WISeR model, given all of the concerns. If it is shown that WISeR is inefficient, presents a new burden, and denies necessary medical care to Medicare beneficiaries, it will need to be reevaluated to ensure it is actually meeting the goals CMS hopes it will. Additionally, it is important that CMS constantly evaluates the safeguards and privacy considerations surrounding WISeR, to ensure beneficiaries are always protected.
